Refund Policy

Last updated: April 2026

We want you to be 100% satisfied with HireHub360. If something goes wrong, we'll do our best to make it right. Email us at support@hirehub360.in within 7 days.
Quick Reference
Subscription Plans
Cancel anytime, no refund for current period
7 days from payment
CV Credit Packs
Refundable if unused
7 days from payment
Venue Bookings
Case by case basis
48 hours before booking date
Technical Issues
Full refund
Anytime

1. Subscription Plans (Monthly / Annual)

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period — you retain access until then.

Refunds for subscription plans are not provided for the current billing period unless there is a technical issue on our side that prevented you from using the service.

Exception: If you are charged accidentally due to a system error, we will issue a full refund within 5–7 business days.

2. CV Credit Packs

CV Credits are non-expiring and tied to your company account.

If you purchased a credit pack and have not used any credits, you may request a full refund within 7 days of purchase.

Partially used packs are refunded on a pro-rata basis for remaining unused credits, at our discretion.

3. Venue Bookings

Venue booking fees are handled case by case, depending on the venue partner's cancellation policy.

  • More than 48 hours before the booking date: Full refund
  • 24–48 hours before: 50% refund
  • Less than 24 hours: No refund

4. Technical Issues

If you experience a technical issue that prevented you from using the service you paid for (e.g., platform downtime, broken feature, double charge), you are eligible for a full refund regardless of the time elapsed. Please provide evidence of the issue.

5. How to Request a Refund

Email us at support@hirehub360.in with:

  • Your registered email address
  • Order/payment ID (from Cashfree)
  • Reason for the refund request

We process all valid refund requests within 5–7 business days. Refunds are credited to your original payment method.

6. Contact

For refund queries, email support@hirehub360.in or WhatsApp us at +91 98200 00000.